Shop Policies | nokomislife

Shop Policies


Thank you for shopping with NokomisLife! We are a two person team based in the Nokomis neighborhood of Minneapolis. 


Our designer is Jesse Brodd, photo rights reserved and provided by Robert Burmaster.


Please take a minute to read our updated Shop Policies as they have been changed as of 02/06/21 on new orders. 


Stickers, Coasters, Pins, Hoodies and Yard Signs when in stock are delivered locally with each new order.  


All artwork ©2021 NokomisLife


Shipping & Delivery

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. 


Where will my order ship from?

We now work with an on-demand order fulfillment company with facilities in the U.S.


My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:


-Check your shipping confirmation email for any mistakes in the delivery address

-Ask your local post office if they have your package

-Stop by your neighbors in case the courier left the package with them


If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at nokomislife@gmail.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.


New Orders

How are your products made?

We work with a print-on-demand drop shipper. They have locations in the United States, so depending on where you live, your orders are printed and shipped from the facility that can do it most efficiently!


How do I track my order?

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us an email at nokomislife@gmail.com.


I received a wrong/damaged product, what should I do?

Our apologies if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!


Returns & Updated Policy

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at nokomislife@gmail.com 


Do you offer refunds?

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at nokomislife@gmail.com with photos of wrong/damaged items and we’ll sort that out for you.


Can I exchange an item for a different size/color?

At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section.


Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at nokomislife@gmail.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!


Return Policy

Any claims for misprinted/damaged/defective items must be submitted within two weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than two weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.